Products and ServicesThink of us as a resource for more than just tax prep. We have products and services that can help so you can worry less about tax prep and focus on more important things in your life.Accuracy Guarantee*At Jackson Hewitt, we stand behind our work. All paid tax returns come with our FREE Accuracy Guarantee, which entitles you to reimbursement of penalties and interest charged by a taxing authority if a Jackson Hewitt Tax Pro makes an error preparing your tax return. Ask your Tax Pro for details. * With the 100% Accuracy Guarantee, if we make an error preparing your return, we will cover penalties and interest. You must (a) notify your local Jackson Hewitt Tax Service® office in writing or in person within 30 days of the date set forth in the first letter you receive from any taxing authority concerning your covered tax return (and promptly at any time you otherwise discover any error); (b) provide your local Jackson Hewitt® office with copies of all documents related to the claim or otherwise requested (including any letters from a taxing authority and all documentation supporting your tax return); and (c) allow your local Jackson Hewitt office and Jackson Hewitt Inc. to investigate, question, or challenge the penalty, interest, additional tax or refund shortfall, in any manner they deem appropriate, at their expense, and cooperate and assist them in these efforts (including signing appropriate authorizations). You are responsible for paying the appropriate taxing authorities in a timely fashion, regardless of reimbursement by a Jackson Hewitt office or Jackson Hewitt Inc., as the case may be. Coverage under the Accuracy Guarantee is subject to payment of tax preparation fees. Coverage under the Accuracy Guarantee does not apply to the following situations ("Exclusions"): (i) you provided incorrect, incomplete or false information to your local Jackson Hewitt office or to Jackson Hewitt Inc.; (ii) your tax refund was reduced or not received as a result of a tax lien, judgment, support order, unpaid student or government-related loans, back taxes, or any other collection activity; (iii) you are unable to substantiate a deduction, credit, or other position taken on the covered tax return (whether it be a failure to produce sufficient documentation or otherwise); (iv) you failed to timely file the tax return or pay the taxes shown as owing on such return; (v) fraud; and/or (vi) for Affordable Care Act (ACA) tax preparation and related ACA services. Void if you refile with another tax preparation company. Refund Re-CheckSMIf you find documentation that you think may result in your ability to claim a larger refund after your return was filed this year, last year, or the year before, bring it in. We’ll even review a prior-year return prepared by you or another tax preparation company at no charge. We’ll notify you of any missed deductions or credits and, for a fee, file the amended return for you. Not all tax return reviews will result in additional money from a taxing authority. Valid for tax returns filed within the last three years. Fees apply to file a corrected or amended return. Assisted Refund (AR)*No out-of-pocket cost to get your taxes done! Have your tax-prep and other fees deducted from your refund, upon completion of services, and the balance of the refund will be disbursed to you, on the JH Preferred Prepaid Visa® Card, by bank check printed at our office or by direct deposit to your personal bank account. * An Assisted Refund (AR) is a financial product that allows you to pay tax preparation fees and other fees with your refund upon completion of services. Bank AR and other fees apply. AR provided by Republic Bank & Trust Company, Member FDIC, and processed by American Tax Processing LLC, or provided by The Citizens Banking Company, Member FDIC, and processed by Santa Barbara Tax Products Group, LLC. Selecting an AR will not alter the time it takes to receive a refund by e-file. Ask a Tax Professional for details including cost and other IRS e-filing options. Audit AssistanceIf you get an audit notice from the IRS about a tax return we prepared for you, we’ll appear with you at the audit to explain how your tax return was prepared. Please note that Jackson Hewitt cannot act as your legal counsel or financial advisor or otherwise represent you in connection with an audit. Amended ReturnsIf you find documentation that you think may result in your ability to claim a larger refund or lower your liability after your return was filed this year, last year or the year before, bring it in to Jackson Hewitt. We’ll even review a prior-year return prepared by you or another tax preparation company and then notify you of any missed deductions or credits. For a fee, we’ll then file the amended return for you. Flex-Pay® ProgramIf you owe money at tax time, the Flex-Pay® Program provides several flexible payment options. Choose the one that’s right for you: Flex Direct: We can arrange to have any additional taxes you owe transferred directly from your bank account to the IRS. Flex Plan: We can request an installment plan from the IRS on your behalf to spread your payments out over time. IRS and other charges apply. Flex Credit: Pay your balance due with your VISA, MasterCard®, American Express® or Discover® Card. Third party fees apply.