Tax Pro To Go

Last updated: February 10, 2025

Thank you for choosing Jackson Hewitt. Jackson Hewitt’s Tax Pro To Go is an easy and dependable way to get your taxes done by an experienced Jackson Hewitt Tax Pro, without having to leave the comfort of your home.

These Terms and Conditions ("Terms") govern your use of the Jackson Hewitt Tax Pro To Go service (the “Service") oﬀered by Jackson Hewitt Inc. ("Jackson Hewitt” or ”we"). These Terms are a legal agreement between you and Jackson Hewitt. By accessing or using the Service, you agree to these Terms. You do not have the right to access and use the Service if you do not agree to these Terms.

IMPORTANT: All tax preparation and product fees are subject to change without notice prior to payment being requested, unless such fees are specified in a direct offer made to you by Jackson Hewitt as part of the Service, and for which you meet eligibility requirements.

Not Legal, Tax or Professional Advice. You acknowledge that Jackson Hewitt and its licensees, aﬃliates, and franchisees are not licensed to, and do not, practice law, nor are they providing or rendering any such legal or other professional services to you with regard to the Service. You acknowledge and agree that your use of the Service is not a substitute for the advice of an attorney, certiﬁed public accountant, or other professional. You further acknowledge that laws vary from state to state and change over time, and that the ﬁnal documents, forms, and letters created through the Service should be reviewed by an attorney or other competent professional before use and before you ﬁle your tax return. You acknowledge that we are only an intermediary between you and the IRS. You understand that in providing the Service we will rely on the accuracy, correctness, and timeliness of the information you provide to us (“Your Information”), and we do not and will not independently verify such information. However, we may ask you for further clariﬁcation about Your Information and expect you to provide that clariﬁcation promptly and candidly in order to provide the Service to you. We assume no responsibility for adverse consequences due to your failure to provide us with accurate information to us in a timely fashion, including, but not limited to, a failure to meet the Federal or state ﬁling deadlines and/or a failure to qualify for protection under the terms of the Jackson Hewitt Limited Guarantees.
Your Right to Use the Service
1. Your Licensed and Permitted Use. Jackson Hewitt grants you a non-exclusive, non-transferrable, non-sublicensable, and limited license to access and use the Service for your own personal purposes, subject to these Terms and payment of all applicable fees.
2. Modiﬁcation or Termination of Service. Jackson Hewitt reserves the right to modify or change the Service at any time, without notice, and for any reason; or cancel or terminate your use of the Service if we believe you have or may violate these Terms. We will not be liable to you or any third party for any modiﬁcation or discontinuation of the Service.
Accurate Information. By using our Service, you represent and warrant that Your Information is true and accurate to the best of your knowledge. You agree not to submit false information when using the Service.
Your Account.
1. Creating Your Account. You will be required to register and create an online account (“MyJH”) with us to access the Service. You must select a username and password through the registration process. By creating an account, you consent to receiving email correspondence from Jackson Hewitt regarding your account or your use of the Service.
2. Account Security. You are responsible for securely managing your username and password for the Service, and you must contact us if you become aware of any actual or possible unauthorized access to your account. The Service may periodically be updated with tools, utilities, improvements, third-party applications, or general updates to improve the Service. You agree to receive these updates.
Payment. Your use of the Service is conditioned upon paying the applicable fee(s) for the Service to Jackson Hewitt. You agree that payment for use of this Service will be made through a valid credit or debit card or by Assisted Refund, should you qualify for, select, and agree to the additional fee for that service. If the payment is made using a valid credit or debit card, as Jackson Hewitt uses a third-party payment processor, such payments will be governed by the third-party payment processor’s terms of use and privacy policy.
Privacy. Jackson Hewitt’s Privacy Policy explains how we treat your personal data and protect your privacy when you use our Service. By using our Service, you agree that Jackson Hewitt may use any information collected in connection with your use of the Service in accordance with our Privacy Policy.
Intellectual Property. The Service, and any modiﬁcations, copyrights, and patents associated therewith, and the trade secrets, trademarks, tradenames, logos, designs and slogans, and other intellectual property rights pertaining to any aspect of the Service of Jackson Hewitt generally (collectively, “Jackson Hewitt IP”) are the exclusive property of Jackson Hewitt. By using the Service, you neither acquire nor are granted any right, title, or interest in or to the Jackson Hewitt IP or any derivative work or component thereof. The Service may contain content owned or licensed by third parties and all restrictions set forth in these Terms equally apply to all such content. You may not use any Jackson Hewitt IP without the prior written permission of Jackson Hewitt in each instance. All other names, logos, product and service names, designs and slogans contained in the Service are the trademarks of their respective owners.
Jackson Hewitt Tax Pro To Go Service. By choosing the Service, we will prepare your Federal and state tax returns using Your Information, and we will electronically ﬁle your tax returns with the applicable tax authority once you pay for, review, pass online identity veriﬁcation, and electronically sign your tax return.
1. Introduction. This Service is only available to residents of AK, FL, NV, NH, SD, TN, TX, WA, and WY ﬁling a U.S. federal tax return for the current tax year, a tax return due to the IRS on or about April 15, in the year of processing, through 3/31/25.
2. Landing Page. Communications you may receive with direct offers for the Service will link to a dedicated Landing Page. The Landing Page provides high-level information about the Service and associated offers, and a link to Secure Chat. The Secure Chat dialog is the mechanism by which you will engage the Service, ask questions, and initiate preparation of taxes.
3. Customer Service Associate. A Customer Service Associate (“CSA”), will conduct a brief interview via our Secure Chat portal presented to you on the Landing Page. The interaction will consist of the collection of personally identifiable information, including but not limited to your full Social Security number, phone number, email, and physical address. The CSA may also request digital versions of key documents from you, including images of your government-issued photo ID, a “selfie” image of you clearly displaying your face and ID to the camera, your W-2, and other potentially important documents such as 1099(s). The CSA will with your permission, send a text (via SMS) or email with a secure link, which you will use to access our secure document upload feature (“Document Exchange”). The documents you share via Document Exchange will be automatically attached to your tax return. The information collected is essential to originate a tax return and/or to determine eligibility for the Service and associated products that you may choose. At the end of this brief interview, the CSA will work with you to identify and set an appointment for a call with a Tax Pro. You will receive confirmation of the appointment via your preferred channel, either email or text (SMS). THE CSA IS NOT A CERTIFIED TAX PROFESSIONAL AND WILL NOT PERFORM ANY TAX PREPARATION SERVICES OR PROVIDE ANY TAX-RELATED ADVICE. THE CSA ROLE IS SPECIFICALLY LIMITED TO CUSTOMER SERVICE AND ADMINISTRATIVE DUTIES.
4. MyJH Account. Prior to your appointment, you will receive an email with instructions for accessing or creating your MyJH account. You must have an active MyJH account before your Tax Pro prepares your taxes.
5. Interaction with a Tax Pro. At the time of your appointment, your Tax Pro will contact you via phone call. You may also be provided with the option of a video meeting, which you are not required to use but is available to you at your preference. If you do not have an active MyJH account at this time, your Tax Pro will help guide you through the process of obtaining your MyJH account and will confirm successful activation of your account prior to continuing the Service. During your interaction with your Tax Pro, you will be asked for speciﬁc personal information needed to prepare your tax return. If any additional documents are needed, your Tax Pro will use Document Exchange to collect them. Your Tax Pro will never ask you to email or text (SMS) sensitive information and will rely on voice conversation for discreet questions and Document Exchange for documents. If you share your sensitive information via email or text (SMS) instead of the secure channels provided, Jackson Hewitt has no liability in the event the information is misused. Your Tax Pro will provide you with contact information to use should you have any questions during the Service.
6. Tax Pro Completes Tax Return. Once your Tax Pro has all the necessary documents and information, they will inform you of this and will work to complete your tax return within 14 (fourteen) business days. The 14 business day period will not commence until your Tax Pro has interviewed you and has obtained all necessary documents and information from you. It is important for you to be responsive to your Tax Pro to ensure that your tax return is completed in a timely matter.
7. Payment, Review, and Filing. Once your Tax Pro has completed your tax return, the Service will provide you a Tax Beneﬁt Summary and invite you to make a payment either through a payment link or, through an Assisted Refund consent process and application. Additional taxes and fees may also apply, depending on locality. Once payment is made, you must then satisfy Jackson Hewitt’s federally mandated identity veriﬁcation process to review, verify, and sign your tax return. If you do not satisfy this veriﬁcation process, we will be unable to process your return through the Service and you will be refunded any fees paid as part of this Service to your original payment method. In the event you cannot satisfy the identity veriﬁcation process, please contact your Tax Pro using the contact information they have provided. If, for any reason, you are unable to reach your Tax Pro using the originally provided contact information, you may call 800-234-1040 for Customer Care assistance.
8. Limitation. We are not responsible for providing the Service if you fail to fully comply with any of your Duties listed in Section 9. If your Tax Pro receives Your Information after 14 business days prior to the current year Federal or state tax ﬁling deadlines, we may be unable to provide the Service and/or we may be unable to ﬁle your return in advance of the Federal or state tax ﬁling deadlines.
Your Duties.
1. Basic Requirements. To use the Service, you must (1) be 18 (eighteen) years or older; (2) have access to the Internet; (3) have an active MyJH account; (4) satisfy federally mandated identity veriﬁcation requirements provided online; and (5) have a valid email address. The Service may vary by state. If you need to ﬁle state returns in any or all of Arkansas, California, Georgia, or New York, you must also have access to a printer.
2. Provide information. To use this Service, we require that you provide us with complete and accurate personal information. Such information may include, without limitation, your name, address, telephone number, email address, Social Security number, income documents (W-2, 1099, etc.), deduction and credit documentation, receipts, and other personal information. You can provide this information through Document Exchange. If we are unable to obtain the required personal information from you, this Service may be unavailable, limited, or reduced.
3. Payment. Use of this Service requires a payment by you or someone authorized by you. If payment is not made, we will not ﬁle your tax returns. Payment can only be made with a valid credit card or debit card, or Assisted Refund with your qualification and consent.
4. Review and Approve Returns. After your Tax Pro completes your tax return(s), you must review and approve such return(s) before your Tax Pro can ﬁle your tax returns for you. We will not ﬁle any tax returns without this approval. If you identify any errors in your tax return during your review (and before you approve), your Tax Pro will work with you to correct such errors.
5. Tax Payment. YOU HAVE THE OBLIGATION TO PAY ALL YOUR TAX LIABILITY FOR CURRENT AND FUTURE TAX YEARS, INCLUDING PAYMENT OF THE WITHHOLDINGS AND QUARTERLY ESTIMATED TAX PAYMENTS, AND TO COMPLY WITH ALL FILING REQUIREMENTS DURING AND SUBSEQUENT TO THE COMMENCEMENT OF THIS SERVICE.
DISCLAIMER OF WARRANTIES
1. GENERAL DISCLAIMER. EXCEPT AS EXPRESSLY PROVIDED HEREIN, THE SERVICE IS PROVIDED “AS IS”AND”AS AVAILABLE,”AND, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, JACKSON HEWITT, JACKSON HEWITT AFFILIATES, AND FRANCHISEES (COLLECTIVELY, THE “RELEASED PARTIES”) DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE SERVICE.
2. DISCLAIMER OF IMPLIED WARRANTY. WITHOUT LIMITING THE PRECEDING AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY IMPLIED WARRANTIES SUCH AS THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE ARE EXCLUDED FROM YOUR LICENSE AND USE OF THE SERVICE. SOME STATES, INCLUDING NEW JERSEY, DO NOT ALLOW EXCLUSIONS OR LIMITATIONS OF IMPLIED WARRANTIES. IF YOU LIVE IN ONE OF THESE STATES, THE ABOVE LIMITATIONS DO NOT APPLY TO YOU AND IN SUCH CASE, ANY IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE MINIMUM PERMISSIBLE UNDER APPLICABLE LAW FROM THE DATE YOU FIRST ACCESSED, USED, OR ACQUIRED THE PRODUCTS AND SERVICES.
3. DISCLAIMER OF EXPRESS WARRANTY. OTHER THAN EXPRESSLY PROVIDED IN THESE TERMS, THE RELEASED PARTIES DO NOT WARRANT OR PROMISE THAT THE SERVICE WILL IDENTIFY THE APPROPRIATE TAX DOCUMENTS FOR YOUR NEEDS, THAT THE OPERATION OF THE SERVICE WILL BE UNINTERRUPTED, OR THAT THE SERVICE IS FREE FROM BUGS OR ERRORS. OTHER THAN EXPRESSLY PROVIDED IN THIS AGREEMENT, THE RELEASED PARTIES MAKE NO OTHER PROMISES ABOUT THE PERFORMANCE, ACCURACY, OR RELIABILITY OF THE SERVICE OR ITS ABILITY TO MEET YOUR REQUIREMENTS. WHILE THE RELEASED PARTIES ARE PROVIDING THE SERVICE AS A GENERAL TOOL TO ASSIST YOU IN PREPARING AND FILING YOUR TAX RETURNS, THE SERVICE DOES NOT REPLACE YOUR OBLIGATION TO EXERCISE YOUR INDEPENDENT JUDGMENT IN USING THE SERVICE. YOU ARE SOLELY RESPONSIBLE FOR CORRECTLY PROVIDING YOUR INFORMATION AND FOR VERIFYING ALL OUTPUTS RESULTING FROM YOUR USE OF THE SERVICE. OTHER THAN EXPRESSLY PROVIDED IN THESE TERMS, THE RELEASED PARTIES DO NOT WARRANT ANY PARTICULAR RESULTS THAT YOU MAY OBTAIN IN USING THE SERVICE.
Certain Jackson Hewitt Guarantees.
With our Lifetime Accuracy Guarantee (“Accuracy Guarantee”), if an error is made in the preparation of your Covered Tax Return (as defined below), you are entitled to reimbursement of penalties and interest imposed by the applicable tax authority (and not any additional taxes owed or reduction in an expected refund) during your lifetime in connection with the Covered Tax Return, up to an aggregate limit of $20,000. “Covered Tax Return” means the annual Federal (excluding non-resident), state or local tax return that was prepared by Jackson Hewitt Tax Services or its Franchisee (not applicable to “Jackson Hewitt Online”) and filed on or prior to the applicable annual IRS deadline or, if the filing date is properly extended, the IRS extension deadline. To submit a valid claim, you must: (a) notify the Jackson Hewitt Tax Services office through which your in-store return was filed (“Jackson Hewitt Office”) in writing or in person within 30 days of the date set forth in the first written notice you receive from the applicable tax authority concerning your Covered Tax Return (and promptly at any time you otherwise discover any error in connection with your Covered Tax Return) (a “Claim”); (b) provide copies of all documents related to the Claim or otherwise requested (including any letters from the tax authority and all documentation supporting your tax return); (c) allow Jackson Hewitt, its Franchisee, or its authorized representative to investigate and represent you before the applicable tax authority with respect to the penalty, interest, additional tax, or refund shortfall, in any manner appropriate, at the expense of Jackson Hewitt, and (d) cooperate and assist in these efforts (including signing appropriate authorizations). You are solely responsible for paying the applicable tax to the appropriate tax authorit(ies) in a timely fashion, regardless of your eligibility for subsequent reimbursement under this Accuracy Guarantee. Coverage under this Accuracy Guarantee is subject to prior payment in full of tax preparation fees (which are not subject to refund under this Accuracy Guarantee). Failure to comply with these and other conditions instructed by Jackson Hewitt may result in the denial of your Claim. This Accuracy Guarantee does not apply to the following situations (each an “Exclusion”): (i) in the case of a late filed return (except for an approved IRS extension), interest that accrues from the applicable tax filing deadline until the date you file your return; (ii) any officially published tax law changes after January 1, 2025; (iii) your information is incomplete or insufficient, or you provide inaccurate or false information to your Jackson Hewitt Office or to Jackson Hewitt Inc. or its affiliate; (iv) your tax refund was reduced or not received as a result of a tax lien, judgment, support order, unpaid student or government-related loans, back taxes, or any other government offset or collection activity; (v) you are unable to substantiate a deduction, credit, or other position taken on the Covered Tax Return (whether it be a failure to produce sufficient documentation or otherwise); (vi) you failed to timely file the tax return or pay the taxes shown as owing on such return by the applicable due date; (vi) there is fraud or misrepresentation of any kind, or if you had knowledge of an error at the time you reviewed and accepted the return; (vii) errors caused by software or other technology malfunction; (viii) any reason outside the control of Jackson Hewitt; (ix) there are errors related to reconciliation of the Advance Child Tax Credit; or (x) there are errors related to the recovery rebate credit from federal Economic Impact Payments (EIP or Stimulus) and/or any changes in income from the prior year(s) and reconciled in the current tax year that may affect the Premium Tax Credit advance, for which the taxpayer was eligible to receive, or for income estimates made in any tax year that may affect any tax year reconciliation process in Form 8962 Premium Tax Credit (“Excluded ACA Service”). This Accuracy Guarantee is void if you refile with another tax preparation company. All payments made hereunder will be made directly to the primary taxpayer on the Covered Tax Return via cash, check, or prepaid card. In no event does this Accuracy Guarantee cover additional taxes owed or reduction of a refund. THIS PARAGRAPH DESCRIBES THE LIMIT OF JACKSON HEWITT’S ENTIRE RESPONSIBILITY, OBLIGATIONS, AND LIABILITY FOR THE ACCURACY GUARANTEE, AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY ERRORS OR OMISSIONS IN YOUR COVERED TAX RETURN CAUSED BY JACKSON HEWITT. Coverage shall be determined in the sole judgment of Jackson Hewitt. Most locations are independently owned and operated.
1. Maximum Refund Guarantee. If you are entitled to a Federal refund on a Covered Tax Return (as defined below) that is larger than what was determined by Jackson Hewitt at the time the Covered Tax Return was submitted to the IRS, Jackson Hewitt will refund the tax preparation fees paid for that Covered Tax Return (excluding other product and service fees) and provide an additional $100 (the “Maximum Refund Guarantee”). All payments made under this guarantee will be made directly to the primary taxpayer on the Covered Tax Return via cash, check, or prepaid card. “Covered Tax Return” means a Federal (excluding non-resident) tax return for the 2024 tax year that was prepared by Jackson Hewitt Tax Services or its franchisee (not applicable to “Jackson Hewitt Online”) and filed on or prior to the annual IRS deadline or, if the filing date is properly extended, the IRS extension deadline. All payments made hereunder will be made directly to the primary taxpayer on the Covered Tax Return via cash, check, or prepaid card. In order to submit a valid claim you must (a) notify the Jackson Hewitt Tax Services office through which your in-store return was filed (“Jackson Hewitt Office”) in writing or in person or, if your return was prepared with assistance through our virtual platform, notify a client service representative in the manner provided through the virtual platform, in either case by the annual IRS deadline for the year of your tax return (and promptly at any time you otherwise discover any error in connection with your Covered Tax Return) (a Claim”); (b) file an amended return with Jackson Hewitt tax office by the annual IRS deadline for the year of your tax return or, if the filing date is properly extended, the IRS extension deadline. The refund amount determined in the amendment must be larger than the refund amount determined in the Covered Tax Return. Same tax facts must apply to the amended return as determined by Jackson Hewitt. Call 800-234-1040 with any questions or to dispute a determination of your Claim as rendered by Jackson Hewitt office. In no event does this Maximum Refund Guarantee cover additional taxes owed. Most locations are independently owned and operated. THIS PARAGRAPH DESCRIBES THE ENTIRE LIMIT OF JACKSON HEWITT’S RESPONSIBILITY, OBLIGATIONS, AND LIABILITY WITH RESPECT TO THE MAXIMUM REFUND GUARANTEEAND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY ERRORS OR OMISSIONS IN YOUR COVERED TAX RETURN CAUSED BY JACKSON HEWITT THAT RESULTED IN A LOWER TAX REFUND THAN THAT WHICH YOU OTHERWISE MAY HAVE BEEN ENTITLED.
LIMITATION OF LIABILITY.
1. EXCLUSIVE REMEDY. EXCEPT AS EXPRESSLY PERMITTED BY SECTION 8, YOUR EXCLUSIVE REMEDY AND THE ENTIRE LIABILITY OF THE RELEASED PARTIES WITH RESPECT TO YOUR USE OF THE SERVICE WILL BE LIMITED TO THE AMOUNT PAID BY YOU TO JACKSON HEWITT FOR THE SERVICE. IN NO EVENT WILL THE RELEASED PARTIES BE LIABLE TO YOU, REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT OR IN TORT, INCLUDING NEGLIGENCE, FOR ANY TAX LIABILITIES, OR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOST PROFITS OR BUSINESS, LOSS OF USE, OR FOR ANY CLAIM OR DEMAND AGAINST YOU BY ANY OTHER PARTY, EVEN IF THE RELEASED PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
2. NO ADDITIONAL LIABILITY. YOU AGREE THAT THE RELEASED PARTIES WILL NOT AT ANY TIME HAVE ANY ADDITIONAL LIABILITY FOR ANY CLAIM, CAUSE OF ACTION, OR INJURY THAT YOU OR ANY OTHER PERSON MAY HAVE AS A RESULT OF: (1) YOUR USE OF, OR INABILITY TO USE, THE SERVICE; (2) YOUR USE OF ANY DOCUMENTS GENERATED BY THE SERVICE; (3) YOUR RETENTION OF, OR YOUR FAILURE TO CONSULT OR RETAIN, AN ATTORNEY OR OTHER COMPETENT PROFESSIONAL WITH RESPECT TO ANY CONTRACT, DOCUMENT, OR LEGAL MATTER; (4) DATA OR OVERAGE CHARGES FOR USING THE SERVICE; OR (5) ANY FEES, COSTS, OR EXPENSES ARISING OUT OF TROUBLESHOOTING OR TECHNICAL SUPPORT FOR THE SERVICE.
3. SOME STATES EXCLUDED. SOME STATES, INCLUDING NEW JERSEY, DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. IF YOU LIVE IN ONE OF THESE STATES, THE ABOVE LIMITATION OR EXCLUSION DOES NOT APPLY TO YOU.
Indemniﬁcation. You agree to indemnify, defend, and hold harmless the Released Parties from and against any claims, liabilities, damages, losses, and expenses, including without limitation, reasonable attorney's fees and costs, arising out of or in any way connected with these Terms or your use of the Service. You will cooperate as required by us in the defense of any claim. We reserve the right to assume the exclusive defense and control of any matter subject to indemniﬁcation by you, and you will not in any event settle any claim without our prior written consent.
Termination. Without prejudice to any other rights, we may immediately terminate your use of the Service if you fail to comply with these Terms. Upon such termination, you must immediately stop use and access to the Service. All provisions of these Terms that are intended to survive or that must survive in order to give eﬀect to its meaning will survive the termination or expiration of these Terms.
Miscellaneous Clauses
1. Security. The protection of your ﬁnancial and personal information is one of our most important responsibilities. The computer systems that we use employ a layered defense strategy of established technologies to protect your information, which include: computer anti-virus protection to detect and prevent viruses; ﬁrewalls to block unauthorized access by individuals or networks; intrusion detection to monitor systems to block and alert it to unauthorized access; secure transmissions technologies to protect your information; authentication technologies to validate your identity; and data integrity technologies to inspect the information you send to us to detect if the message was tampered with during transfer. In addition to these Internet security features, the computer systems we employ use many other security safeguards designed to protect your information including physical, procedural, and logical protections. You are the only person authorized to use your account for the Service. You are responsible for use of the Service. For security purposes, we will not provide tax return information if forgotten, erased, or damaged due to system failure. You should print copies of your tax returns for your future use.
2. Data Storage. Information provided by you is stored on secure servers. The Service operates under very strict security protocols designed to protect your information. Extensive backup systems are designed to protect against data loss. Storing information on the secure servers enables tax information to be properly transferred to next year's tax return. This process allows you to conveniently maintain and locate tax information next tax year. By using this system to prepare and submit your tax return, you authorize the disclosure to the IRS of all information pertaining to your use of this system, including your IP address and email address.
3. Information Disclosure. We collect nonpublic personal information you provide, such as your name, address, Social Security number, and various income/deductions as calculated within the Service. Once you have accepted these Terms, we will use the information as necessary to transact the ﬁling of your tax return, for the payment of any necessary fees, and to provide you information via email about your e-ﬁle status and other issues that directly aﬀect your tax return. We may also use your email address to inform you of ﬁling deadlines, tax law changes, tax planning opportunities, and other items or services that may aﬀect your tax planning or ﬁnancial position. This information may include, for example, the name, address, and other nonpublic personal information such as checking, debit and credit account information, balances, payment history, income, assets, Social Security number, and data regarding information, as well as system information and conﬁguration, account number, and demographic information about your tax return. All such use is subject to applicable laws and regulations. We do not sell any nonpublic personal information to third parties.
4. Governing Law. ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS WILL BE GOVERNED BY NEW JERSEY LAW, EXCLUDING NEW JERSEY CONFLICT-OF-LAWS RULES, AND WILL BE LITIGATED EXCLUSIVELY IN THE FEDERAL OR STATE COURTS OF NEW JERSEY (USA). YOU CONSENT TO PERSONAL JURISDICTION IN THOSE COURTS.
5. Changes to These Terms. We may revise and update these Terms from time to time, at our sole discretion. If this occurs, we will provide notice to you via any means we consider reasonable including, without limitation, email or posting on our website. After we provide notice, continued use of the Service constitutes your acceptance of the Terms as amended.
6. Third-Party Beneﬁciaries and Assignment. Jackson Hewitt’s licensees, suppliers, franchisees, and aﬃliates are considered to, and shall, be third-party beneﬁciaries of these Terms, solely to the extent necessary for them to enforce any protections aﬀorded them by these Terms. All rights and beneﬁts of these Terms are intended solely for the original user/ purchaser of the Service. You may not assign, delegate, or otherwise transfer these Terms, or any of your rights under these Terms. Jackson Hewitt may assign these Terms at its sole discretion and will use reasonable eﬀorts to notify you of such assignment. The remedies and all other rights and beneﬁts provided under these Terms are personal to the original purchaser of the Service from Jackson Hewitt, and such rights and beneﬁts must not be assigned or otherwise transferred to any other party. This Agreement inures to the beneﬁt of Jackson Hewitt and its respective permitted successors and assignees.
7. No Waiver. Failure to enforce any provision of these Terms will not constitute a waiver.
8. Severability. If any provision of these Terms is found to be unlawful, void, or unenforceable, the rest of the Terms will remain in eﬀect.
9. Notices. Except as otherwise indicated, any notices under these Terms to us must be personally delivered or sent by certiﬁed or registered mail, return receipt requested, or by U.S. Postal Service express mail, to Attention – Legal Department, 10 Exchange Pl, Floor 27, Jersey City, New Jersey 07302. Notices will be eﬀective upon receipt that may be shown by conﬁrmation of delivery.
10. Force Majeure. Jackson Hewitt will not be liable for any inability to deliver or perform the Service to the extent caused by any event or condition beyond its reasonable control, including, but not limited to, natural disaster, act of war or terrorism, riot, pandemic, power outage, labor condition, governmental action, and or Internet disturbance.

Terms & Conditions - Tax Pro to Go