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IRS audit representation with our Worry-Free Guarantee
We offer tax audit protection if you’re facing an IRS audit. The addition of our Worry-Free Guarantee Tax Protection includes Audit Security Services, plus reimbursement if the IRS or state disagrees with your refund or computes a higher tax bill. We’re here to put you at ease.
TRUST. CONVENIENCE. EXPERTISE. YES!
Worry-Free Guarantee Tax Protection services
Get the Jackson Hewitt tax protection advantage. If you're audited, a Tax Pro will manage your case end-to-end, including reviewing, evaluating, and responding to the tax authority's communication on your behalf, and more.
Review audit
A Jackson Hewitt Tax Pro will closely review your filed tax returns, income statements, and financials to better explain your tax refund discrepancy and next steps.
Respond to IRS
One of our Tax Pros will respond to the IRS audit on your behalf so that you don’t have to worry about it. Let our experts handle the hard stuff for you.
Audit Security Services
Get the addition of our Worry-Free Guarantee for your taxes and feel secure your tax refund is protected against an IRS audit.
Get IRS audit representation at Jackson Hewitt
Expert Tax Pros are in your neighborhood and already understand your lifestyle. Find a Pro near you to better explain the added protection of our Worry-Free Guarantee.
Get our Worry-Free Guarantee Tax Protection in Walmart
We’re inside more than 2,500 Walmart stores across the nation. Get our Worry-Free Guarantee for your taxes in a private setting, even while you shop.
Drop your taxes off & go
Busy life? Grab your tax documents and leave them with an expert Tax Pro. You can eSign from home. Just don’t forget to ask for our Worry-Free Guarantee!
IT’S WRITTEN IN THE STARS
Find out why our clients trust us
most, year after year
4.8 out of 5 star rating
(465,086 customer reviews)
Actual customer testimonials. Sweepstakes entry offered.
Find a Jackson Hewitt location near you
Over 5,200 locations nationally.
Because trust, guarantees, convenience & money all matter
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TRUSTED GUARANTEES.
Be 100% certain about your money & your taxes, year after year.
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NATIONAL PRESENCE. LOCAL HEART.
We’re in your neighborhood & inside your favorite Walmart store.
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40+ YEARS. 65+ MILLION RETURNS.
The kind of trusted expertise that comes with a lifetime of experience.
Ratings from Google Reviews, via Medallia, as of 8/5/25.
Worry-Free Guarantee Tax Protection
Lifetime Accuracy Guarantee® is included at no additional cost with paid tax preparation. Fees apply for Worry-Free Guarantee Tax Protection. Tax Pros can provide more details.
Worry-Free Guarantee Tax Protection provided by Jackson Hewitt: Includes Audit Security Services. If you: (1) receive a tax refund or refund adjustment notice from the Internal Revenue Service or a state taxing authority (collectively, a “Tax Authority”) that is smaller than the refund amount set forth on your Covered Tax Return (defined below), and/or (2) are required by a Tax Authority to pay a tax liability in excess of the amount set forth on your Covered Tax Return, then Jackson Hewitt Inc. and/or its affiliate (“Jackson Hewitt”) will reimburse you for the net amount of such refund shortfall and/or additional tax liability as the case may be (a “Claim Payment”), up to a cumulative total of $5,000 (“Cap”). Coverage will be effective through the life of the Covered Tax Return (i.e., until the applicable Federal and/or State statute of limitation for the Covered Tax Return). Any Claim Payment may be (i) reduced to take into account the net effect of any refund to which you are entitled from the applicable Tax Authority following our claim processing, or (ii) increased by the estimated amount of any tax you may owe on the Guarantee Claim Payment amount. Worry-Free Guarantee Tax Protection will become void if payment for such service is not received within 60 days of the date on the Worry-Free Guarantee Tax Protection Customer Agreement (the “Agreement”).
“Covered Tax Return” means the Federal (excluding non-resident), state, and/or local tax return(s) for the tax year stated on the Worry-Free Guarantee Tax Protection Customer Agreement prepared by a Jackson Hewitt tax preparer and dated the same date of the Agreement. Reimbursement under the Worry-Free Guarantee Tax Protection does not include penalties and interest. Coverage exclusions apply.
Audit Security Services: If a Tax Authority audits the accuracy of a Covered Tax Return (an “Audit”), Jackson Hewitt and/or its service provider will: (i) evaluate the Tax Authority notification letter related to the Audit; (ii) explain the Audit requirements and available options to you; (iii) provide document review, consultation and organization related to the Audit; (iv) draft letters and other necessary correspondence with the Tax Authority as appropriate; and (v) assist with telephone communication with the Tax Authority agent for explanations and discussions during the audit process.
The Agreement and the benefits under Worry-Free Guarantee Tax Protection are not transferable and are subject to additional terms and conditions. See the Worry-Free Guarantee Tax Protection Customer Agreement for full terms and conditions, including coverage exclusions and claims process requirements.
